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Can't save my Crystal Reports in .rpt Inspector

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Synopsis

I am using the CR 8.5 edition of .rpt Inspector with Crystal Reports 8.5 installed on my system and when I click on "Save" or "Save As" in .rpt Inspector, I'm not seeing those changed committed to the report.

or

I am using the CR 9 edition of .rpt Inspector with Crystal Reports 9 installed on my system and when I click on "Save" or "Save As" in .rpt Inspector, I'm not seeing those changed committed to the report.

Solution

This is a known issue with Crystal Reports 8.5 (prior to service pack 2) and Crystal Reports 9 (prior to service pack 2). .rpt Inspector makes certain API calls to Crystal Reports. The API for Save is broken in Crystal Reports 8.5 prior to service pack 2, and in Crystal Reports 9 prior to service pack 2.

To solve the problem:

  • If you're using the CR 8.5 edition of .rpt Inspector, download and install service pack 2 or higher for Crystal Reports 8.5.
  • If you're using the CR 9 edition of .rpt Inspector, download and install service pack 2 or higher for Crystal Reports 9.
    • Applies to: 
    .rpt Inspector 1
    Applies to: 
    .rpt Inspector 2 Professional Suite (for CR5.x-CR8.5)
    Applies to: 
    .rpt Inspector 2 Professional Suite (for CR9.x-CR10.x)
    Applies to: 
    .rpt Inspector 3 Professional Suite (for CR 8.5)
    Applies to: 
    .rpt Inspector 3 Professional Suite (for CR 9)
    Applies to: 
    .rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
    Applies to: 
    .rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)