Customer Case Study Questionnaire

Salutation: *

Name: *

Job Title: *

Organization: *

E-mail: *

Software Forces Product: *

(Which Software Forces product are you filling out this questionnaire for? Please fill out a separate questionnaire for each product)

Challenge: What was the problem you were trying to address? Did you need to replace an existing system? Please describe your specific goals and priorities: *

How many people at how many locations use this product in your organization (currently / planned): *

Solution: What alternatives were you considering? Why did you choose this product? How did you implement it: *

Results: What have been the main benefits of using this product: *

Please, be as specific as you can. If possible, use hard numbers such as number of documents or databases, hours, cost-savings, productivity, ROI, business impact.

Quote: Please provide your comments here. What do you like most about the new system: *

Word verification: *

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Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.

Customer Case Study Questionnaire

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