Contact Support Form

Before filling out the Contact Support form below...
1. If this is not a support related issue or question, please fill out the Sales and general inquires form!

2. Have you reviewed the available online FAQ / Knowledgebase information?
3. Have you reviewed the resources in our Support Center?
4. Have you reviewed the Getting Started primers, Step-By-Step text tutorials, Video tutorials, and Documentation resources available in our Learning Center?
5. Have you read the Support Policy?

Salutation: - None -Mr.Ms.Mrs.Dr.

Full Name: *

Company / Organization: *

Job Title:

E-mail: *

Software Forces Product: * - Select -.rpt Inspector 3 Professional Suite (for CR 8.5).rpt Inspector 3 Professional Suite (for CR 9).rpt Inspector 3 Professional Suite (for CR 10).rpt Inspector 3 Professional Suite (for CR XI).rpt Inspector 3 Professional Suite (for CR XIr2).rpt Inspector 3.1 Enterprise Suite (for CE 9 and CR 9).rpt Inspector 3.1 Enterprise Suite (for CE 10 and CR 10).rpt Inspector 3.1 Enterprise Suite (for BO XI and CR XI).rpt Inspector 3.1 Enterprise Suite (for BO XIr2 and CR XIr2)SPL (Smart Pick Lists) for CE 9SPL (Smart Pick Lists) for CE 10SmartObjects Admin Desktop 3 for Seagate Info 7.xSmartObjects Admin Desktop 3 for Crystal Enterprise 8SmartObjects Admin Desktop 3 for Crystal Enterprise 8.5SmartObjects Admin Desktop 3 for Crystal Enterprise 9SmartObjects Admin Desktop 3 for Crystal Enterprise 10SmartObjects Admin Desktop 3 for BusinessObjects Enterprise XISmartObjects Admin Desktop 3 for BusinessObjects Enterprise XI Release 2SmartObjects Admin Desktop 3 for BusinessObjects Enterprise XI 3.xSmartObjects SDK 4 for Seagate Info 7.xSmartObjects SDK 4 for Crystal Enterprise 8SmartObjects SDK 4 for Crystal Enterprise 8.5SmartObjects SDK 4 for Crystal Enterprise 9SmartObjects SDK 4 for Crystal Enterprise 10SmartObjects SDK 4 for BusinessObjects Enterprise XISmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x

Select the Software Forces product you require assistance with.

Purchase Key:

If you're contacting us in regard to an issue with your licensed product, please provide your 16 alpha-numeric Purchase Key code in the this format: XXX-XXXXXX-XXXXXX

Crystal Reports and/or BusinessObjects Enterprise and/or Crystal Enterprise Accompanying Product(s): * Crystal Reports 8.5Crystal Reports 9Crystal Reports 10Crystal Reports XICrystal Reports XI Release 2Crystal Reports 2008BusinessObjects Enterprise XIBusinessObjects Enterprise XI Release 2BusinessObjects Enterprise XI 3.0BusinessObjects Enterprise XI 3.1Crystal Enterprise 8Crystal Enterprise 8.5Crystal Enterprise 9Crystal Enterprise 10Seagate Info 7Seagate Info 7.5

(You may select more than 1 by using Ctrl and Shift key modifiers)

System Information: *

(e.g. CLIENT: MS Windows XP with Service Pack 3, 1GB RAM, 100GB HD, Crystal Reports 8.5 with Service Pack 4;
SERVER: MS Windows 2003 Server with Service Pack 1, 4GB RAM, 500GB HD, BusinessObjects Enterprise XI Release 2 with Service Pack 2)

Issue: * - Select -Activation of LicenseDe-Activation (Move / Transfer) of LicenseError #103Error #104Error #105Error During InstallationOther

Select the issue that best matches. Use the "Question or Issue Description" to provide additional detailed information.

Question or Issue Description: *

(Error message, please be very detailed with your description so that we can reproduce your issue or best answer your question)

Screenshot:

(Include a screenshot image of your issue. Valid formats .gif, .jpg, .png. Limited to 1.5MB)

Word verification: * (verify using audio)

Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.