Getting error "Unable to register the DLL/OCX: LoadLibrary failed; code 998" / "Invalid access to memory location"

Applies to

.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 3 Professional Suite (for CR 9)
.rpt Inspector 3 Professional Suite (for CR 10)
.rpt Inspector 3 Professional Suite (for CR XI)
.rpt Inspector 3 Professional Suite (for CR XIr2)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)

Known SAP BusinessObjects BI Platform / BusinessObjects Enterprise / BusinessObjects Edge BI versions and service pack levels

Applies to

.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)
SPL (Smart Pick Lists) 2 for Crystal Enterprise 9
SPL (Smart Pick Lists) 2.5 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for Crystal Enterprise 9
SPL (Smart Pick Lists) 3 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI Release 2
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.0
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.1
SmartObjects SDK 4 for Seagate Info 7.x
SmartObjects SDK 4 for Crystal Enterprise 8
SmartObjects SDK 4 for Crystal Enterprise 8.5
SmartObjects SDK 4 for Crystal Enterprise 9
SmartObjects SDK 4 for Crystal Enterprise 10
SmartObjects SDK 4 for BusinessObjects Enterprise XI
SmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2
SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x

Why aren't my data source / database changes taking affect in my enterprise environment meta-data when I look with CMC

Applies to

.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)

What is InfoView or CMC or ePortfolio

Applies to

.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)
SPL (Smart Pick Lists) 2 for Crystal Enterprise 9
SPL (Smart Pick Lists) 2.5 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for Crystal Enterprise 9
SPL (Smart Pick Lists) 3 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI Release 2
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.0
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.1
SmartObjects SDK 4 for Seagate Info 7.x
SmartObjects SDK 4 for Crystal Enterprise 8
SmartObjects SDK 4 for Crystal Enterprise 8.5
SmartObjects SDK 4 for Crystal Enterprise 9
SmartObjects SDK 4 for Crystal Enterprise 10
SmartObjects SDK 4 for BusinessObjects Enterprise XI
SmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2
SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x

Does .rpt Inspector Enterprise Suite need to be installed on a BusinessObjects Enterprise server or Crystal Enterprise server

Applies to

.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)

Two methods of working with reports in the Change Data source Database Migration and Conversion wizard

Applies to

.rpt Inspector 2 Professional Suite (for CR5.x-CR8.5)
.rpt Inspector 2 Professional Suite (for CR9.x-CR10.x)
.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 3 Professional Suite (for CR 9)
.rpt Inspector 3 Professional Suite (for CR 10)
.rpt Inspector 3 Professional Suite (for CR XI)
.rpt Inspector 3 Professional Suite (for CR XIr2)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)

How do I de-activate my license? How do I MOVE/TRANSFER the license once activated?

Applies to

.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 1
.rpt Inspector 2 Professional Suite (for CR5.x-CR8.5)
.rpt Inspector 2 Professional Suite (for CR9.x-CR10.x)
.rpt Inspector 3 Professional Suite (for CR 9)
.rpt Inspector 3 Professional Suite (for CR 10)
.rpt Inspector 3 Professional Suite (for CR XI)
.rpt Inspector 3 Professional Suite (for CR XIr2)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)
SPL (Smart Pick Lists) 2 for Crystal Enterprise 9
SPL (Smart Pick Lists) 2.5 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for Crystal Enterprise 9
SPL (Smart Pick Lists) 3 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI Release 2
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.0
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.1
SmartObjects SDK 4 for Seagate Info 7.x
SmartObjects SDK 4 for Crystal Enterprise 8
SmartObjects SDK 4 for Crystal Enterprise 8.5
SmartObjects SDK 4 for Crystal Enterprise 9
SmartObjects SDK 4 for Crystal Enterprise 10
SmartObjects SDK 4 for BusinessObjects Enterprise XI
SmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2
SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x

Problems activating or de-activating my license due to Proxy or Firewall

Applies to

SmartObjects SDK 4 for Seagate Info 7.x
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.1
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.0
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI Release 2
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI
SPL (Smart Pick Lists) 3 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for Crystal Enterprise 9
SPL (Smart Pick Lists) 2.5 for Crystal Enterprise 10
SPL (Smart Pick Lists) 2 for Crystal Enterprise 9
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Professional Suite (for CR XIr2)
.rpt Inspector 3 Professional Suite (for CR XI)
.rpt Inspector 3 Professional Suite (for CR 10)
.rpt Inspector 3 Professional Suite (for CR 9)
.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 2 Professional Suite (for CR9.x-CR10.x)
.rpt Inspector 1
.rpt Inspector 2 Professional Suite (for CR5.x-CR8.5)
SmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2
SmartObjects SDK 4 for BusinessObjects Enterprise XI
SmartObjects SDK 4 for Crystal Enterprise 10
SmartObjects SDK 4 for Crystal Enterprise 9
SmartObjects SDK 4 for Crystal Enterprise 8.5
SmartObjects SDK 4 for Crystal Enterprise 8
SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x

I've purchased a license and received a Purchase Key. How do I activate my license?

Applies to

.rpt Inspector 1
.rpt Inspector 2 Professional Suite (for CR5.x-CR8.5)
.rpt Inspector 2 Professional Suite (for CR9.x-CR10.x)
.rpt Inspector 3 Professional Suite (for CR 8.5)
.rpt Inspector 3 Professional Suite (for CR 9)
.rpt Inspector 3 Professional Suite (for CR 10)
.rpt Inspector 3 Professional Suite (for CR XI)
.rpt Inspector 3 Professional Suite (for CR XIr2)
.rpt Inspector 3 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for CE 9 / CR 9)
.rpt Inspector 3.1 Enterprise Suite (for CE 10 / CR 10)
.rpt Inspector 3.1 Enterprise Suite (for BO XI / CR XI)
.rpt Inspector 3.1 Enterprise Suite (for BO XIr2 / CR XIr2)
SPL (Smart Pick Lists) 2 for Crystal Enterprise 9
SPL (Smart Pick Lists) 2.5 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for Crystal Enterprise 9
SPL (Smart Pick Lists) 3 for Crystal Enterprise 10
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI Release 2
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.0
SPL (Smart Pick Lists) 3 for BusinessObjects Enterprise XI 3.1
SmartObjects SDK 4 for Seagate Info 7.x
SmartObjects SDK 4 for Crystal Enterprise 8
SmartObjects SDK 4 for Crystal Enterprise 8.5
SmartObjects SDK 4 for Crystal Enterprise 9
SmartObjects SDK 4 for Crystal Enterprise 10
SmartObjects SDK 4 for BusinessObjects Enterprise XI
SmartObjects SDK 4 for BusinessObjects Enterprise XI Release 2
SmartObjects SDK 4 for BusinessObjects Enterprise XI 3.x