Before filling out the Request Telephone Support form below...
1. Have you reviewed the available online FAQ / Knowledgebase
2. Have you read the Support Policy
3. You are aware that per the Support Policy
, Telephone Support is charged per incident?
4. You understand and agree that per the Support Policy
, when you send the form, your request for a Telephone Support call-back will be scheduled (during our standard support hours) with the next available telephone support specialist.
5. You understand that when you receive a call back, you will be required to provide your credit card and will be billed for the incident prior to receiving assistance.